One reads the stories about people being cheated by their banks in one way or another in magazines and newspapers and it seems to have been going on for the past few years but more recently at an alarming and increasing rate. Be it they are not doing their best for their customers by their extortionate administration fees and charges, or excessively high rates or indeed selling payment protection insurance cover to people that do not really require it in the first place. Consumer confidence in banks has fallen dramatically over the years and with the financial situation as it is, people are very wary of who they choose to deal with for their financial matters such as loan applications, money transfer and foreign exchange.